Kathleen Mattson
kathleen@inkdrop.net Beaverton, Oregon (503) 690-4351	Would you like to download this resume? Please select a file below: PDF Resume (194 K)      MS Word Resume (31 K)      Text Resume (9 K)

Experience Summary:
	I have a diverse background -- a balanced blend of marketing and technical experience: project management, marketing, programming, all kinds of writing, graphic design, and website maintenance.
	Project Management Experience
		2+ years of project management, with projects ranging in budget size to $45,000.
		Solid record of completion within budget and on schedule -- closing projects with happy clients.
		Managing team member and vendor resources in multiple geographic locations including application developers, designers, and content providers.
		Handling projects in documentation, web development, web application development, content migration, and implementation of document management systems.
		Catching and managing scope-creep -- keeping the client expectations and the project budget in line.
		Creating templates and project management processes for use by project managers in my group.
		Of the traditional skills required of a project manager, I am particularly adept at communication and documentation: Turn even a vague problem statement into a detailed project design; then craft careful, thorough documentation of requirements, scope, assumptions, and expectations. Conduct and document meetings, managing client expectations and team-member motivation -- effectively shepherding the project through completion. Follow-up and follow-through: treating every completed project as marketing for a future client relationship.
	Other Experience
		Marketing: Coordinated print advertising, tradeshows, newsletter, and direct-mail projects. Developed marketing plans, ads, brochures, catalogs, and other sales and marketing collateral. Worked extensively with printers, photographers, and other consultants. Participated in projects to develop distributor and sales support.
		Technical Writing: Starting with engineering drawings, technical specifications, engineer interviews, and source code; I created data sheets, technical bulletins, operations manuals, and other technical documents. I am adept at bridging the gap between engineering and marketing -- converting engineering jargon to readable narrative for the intended audience. In addition to extensive writing and editing, I also worked with numerous contract writers, artists, photographers, printers, and localization experts to create 8-12 major documents per year.
		Other Writing: Served as editor and writer on a broad variety of writing projects, including press releases, articles, presentation scripts, sales materials, newsletters, ad copy, and employee manuals. Wrote quality documentation for ISO-9000 certification and FDA approval.
		Internet Work: Designed, coded, and served as Webmaster for several sites. Initiated Internet advertising programs. Designed company extranet for sales force, and managed a large number of web-design projects.
		Training: Conducted training for classes of 8-14 people in software applications and general computer use. Designed and wrote training materials including manuals, presentations, and reference sheets.
		Graphics: Marketing graphics including high-resolution photo manipulation, ad graphics, web banners and website graphics, brochures, video storyboarding, tradeshow signage, and a corporate clipart library.
		Programming: Spent several years as a dBase application developer. Created job costing, inventory, mailing list management, and publication automation applications.
		Technical Support: Provided telephone technical support for hardware and software.

Experience Detail:
		Project Manager Intel Corporation - Hillsboro, Oregon Sep. 2000 to Sep. 2001; May 2002 to Jan. 2004 - Project Management Pitched and managed projects in EPSD and the Web Publishing division in the IT Flex Services group at Intel, which provides web development and other services to other groups within Intel. My job was to managing all projects under $50K-including interviewing clients and other stakeholders to gather and document requirements and other project specifications, system and project design, project plans and flow charts, estimating and resource management, chairing project meetings, minding the project budget and schedule, and working closely with developers to direct the projects. In addition to managing projects, I assisted the group manager in developing and documenting business plans, department processes, and training plans. Participated in project management forums including training and experience in the Carnegie-Mellon CMM quality method.
		Internet Marketing Planar Systems - Beaverton, Oregon Mar. 1997 to Sep. 2000 - Webmaster, Documentation, Marketing, Graphics Designed and created a major website for a global company, creating all designs and graphics, and coding the HTML. After launch, I maintained the site serving as Webmaster. This site is available on CD-ROM for your review. In 2000 we hired an offsite company to develop a new site in Lotus Domino. I also worked extensively on marketing communications projects such as ads, tradeshow signage, and sales-force support. I also served as the technical writer and editor for the entire company, producing an average of ten major documents per year; and managed the company graphics and photography archive.
		Consultant Self Employed - Tualatin, Oregon Feb. 1992 to Jan. 1994; Dec. 1994 to Mar. 1997 - Technical Writing, Website Design From Feb. 1992 to Jan. 1994 I designed, wrote and edited a quarterly corporate newsletter for a mid-sized manufacturing company. I also created a collateral set for the same company and created other marketing pieces. From Dec. 1994 to Mar. 1997 I wrote a quality-control application in dBase for a biotech company. I also wrote the FDA GMP (Good Manufacturing Process) documentation for the same company, an employee manual for a finance company, and worked as a ghost writer for several individuals.
		Marketing Manager GAIA Multimedia - Portland, Oregon May 1994 to Dec. 1994 - Marketing Management I conducted all marketing efforts for this medical database software company. I managed a demo-disk project, coordinated tradeshows, and created direct-mail campaigns, advertising, press releases, and brochures.
		Direct Marketing Solidur Pacific - Tualatin, Oregon Jan. 1994 to May 1994 - Direct Marketing Management For this industrial plastics company, I managed the direct-mail efforts and tracked lead-costs and customer-acquisition costs. I worked with product photographers, created product brochures, and managed one assistant.
		Marketing Graphics GTX Corporation - Phoenix, Arizona Jan. 1989 to Feb. 1992 - Graphics, Technical Writer, Marketing I created all marketing and technical graphics for this company including a clip-art set for the sales force, self-running demo disks, tradeshow presentations, and advertising. I worked on the script, production, post-production, and closed-captioning of an eight-minute corporate video which one a 1992 Telly Award.

References:

Please contact me for references. I will provide contact information for past managers, clients, project resources, and direct-reports.